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On this page Use a prompt 1/2

A promptPromptPromptA saved message you reuse from the prompt library instead of typing it again.Open in glossary is a message you insert yourself. Some have blanks to fill before they send, and the agent never chooses one.

Use a prompt

  • The book icon in the message box (under +) opens the Prompt library.
  • Type / in the message box to see prompts and skills together.
  • Prompts you may use also appear as starters under the message box when the agent has no starters of its own, marked Prompt.
  • On the Prompts tab of Skills & prompts, Use on a card drops it into the message box.
Starters under the message box, one marked Prompt and one marked Skill
  1. 1 A prompt — fills the message box.
  2. 2 A skill — added to your next message.
Starters under the message box, one marked Prompt and one marked Skill
1 2

A prompt card shows how often it was used and its blanks. Pressing a prompt opens it, read-only unless you may change it. A prompt fills the message box; nothing is sent until you send it.

Create a prompt

  1. Open New prompt

    On the Prompts tab, choose New prompt.

  2. Name it and write the message

    Fill in a Name, an optional Description, and the Message it inserts. A description left blank shows the message’s first line.

  3. Add blanks

    Words wrapped in double braces, such as {{region}}, are blanks. Each blank gets a label and an example answer, and the message box asks for them before sending.

  4. Save

    Save, or Save and use in chat (in the More menu), which saves the prompt and opens a new conversation with it in the message box.

A new prompt is private to you until you share it — see Sharing and your library.

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